How do I place an order on queena wish.com?

Once you have chosen your products, add them to your shopping cart by clicking on “ADD TO CART”.

 • Fill in delivery information(phone number is necessary in case)

• Fill in the payment information 

When Will My Order Ship?

Orders are usually processed and shipped within 1-3 working days of purchase.

How Long Does Shipping Take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is about 7 to 15 working days. Your tracking number will be updated 3-7 days after your order has been shipped.

What should I do if the product I want is unavailable?

Products frequently asked may be back in stock in the future so feel free to email with your concerns.

How do I know my fit?

Please visit the size chart available on our product pages for size information. or email info@queena wish.com ,or chat with us Live. 

What Is Your Return Policy?

If there’s something wrong with your order (defective product, incorrect order, damaged order, etc.), please contact us within 7 days from receiving your order and we’ll be happy to assist you in reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. Queena Wish reserves the right to deny any return request.

You will be responsible for paying for your own shipping costs for returning your item. Original shipping charges are not refundable.