At Queena Wish, we are committed to delivering high-quality products to our valued customers. Each item is carefully inspected to ensure its quality before it is shipped.

Handling Time: please expect your order to ship out in 2-4 business days after your purchase is made (excluding weekends). During this time, each product undergoes a detailed quality check to ensure you receive the best.For pre-order items, please allow a production time of 15-30 working days before your order is shipped.

 

Shipping Methods and Delivery Timeframes : We offer a variety of shipping methods, each tailored to deliver your order in the most efficient way possible depending on your location. Due to varying logistics and customs procedures in each country, delivery timeframes can differ. Once your order is processed, you will receive a confirmation email with specific shipping details and estimated delivery time for your location.Please See below to find more information regarding delivery timeframes per destination:

 

Country	Standard Shipping
United States	5-8 business days
United Kindom	6-9 business days
Germany	6-9 business days
Italy	8-12 business days
Canada	8-12 business days
Australia	6-12 business days
France	8-12 business days
The United Arab Emirates	8-10 business days
Spain	8-15 business days
Ireland	8-15 business days
Rest of world	10-18 business days

 We offer free strandard shipping for all orders over $99USD

 

Potential Delays: While we strive to maintain our shipping schedules, delays may occasionally occur due to unforeseen circumstances. We appreciate your patience and understanding in such situations

 

Customs and Import Taxes: Customers are responsible for any customs and import taxes that may apply. We regret that we cannot predict or cover these charges as they vary by country.

 

Remote Areas: Please note that deliveries to remote areas may take longer than the standard shipping time.